United Kingdom · Virgin Media

Can I replace the Virgin Media Hub with my own router?

Usually the Virgin access device remains in the path. Hub 3, 4 and 5 can use modem mode so your own router handles routing and Wi-Fi. Virgin's current help marks modem mode unavailable on Hub 5x.

Page reviewed 28 September 2026Dataset snapshot 23 September 2026Cited sources 1How Hlonix verifies →

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Hub 3/4/5Use modem mode

Hub 5xModem mode currently unavailable

Own routerCan handle routing/Wi-Fi behind modem mode

Clean removalNot the normal topology

Why the Hub stays

The Hub is not only a Wi-Fi router; it is also the cable-side access device. Modem mode turns off the routing role without removing that physical function.

Hub 5x needs a different plan

If modem mode is unavailable on the exact Hub, the safer setup is to keep the Hub routing and run the new mesh in AP/bridge mode rather than create an unsupported direct topology.

Avoid double NAT when possible

If both the Virgin Hub and your router are routing, inbound connections, some VPNs and gaming can become harder to manage. Use modem/AP modes intentionally.

Next step

Check Hub 3/4/5 Check Hub 5x UK overview

Evidence

Virgin Media — Hub modem mode and reset guidance (official ISP)

Page reviewed 28 September 2026 · compatibility dataset snapshot 23 September 2026.